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Operations6 Jul 20269 min read

What is a restaurant ticketing (adisyon) system, and what does it do?

Table ticket software is what tracks your tables, orders and bills digitally. It does everything the paper pad did — except it never gets lost, never adds up wrong, and writes its own report at the end of the day.

SA
Selin Aktaş
Customer Success Lead
What is a restaurant ticketing (adisyon) system, and what does it do?

In a restaurant, the story of a bill begins at the table: the server opens the table, takes the orders, sends them to the kitchen, the odd extra round arrives, and eventually the bill is asked for. On a paper ticket, every step of that story is entrusted to handwriting and memory. Ticket software moves the same story into software: the table opens on the POS, orders go in with a tap, the kitchen printer fires automatically, and the bill closes with one touch.

What does table ticket software actually do?

  • Table tracking — which tables are open, for how long, and what each bill stands at; all on one screen.
  • Order routing — the pizza goes to the oven printer, the cocktail to the bar, automatically by category.
  • Bill splitting — split evenly, everyone pays for what they had, or free amounts; three methods, zero arithmetic errors.
  • Void and comp discipline — who, when, under whose authority; every line on the record.
  • End of day — cash variance, sales breakdown and the closing report, ready on their own.

Is ticket software the same thing as a POS?

In Türkiye the two terms have grown into each other, and in practice they describe the same software: POS (point of sale) is the general name for the system where the sale happens; the ticket is the open-tab document in a table-service business. A POS for a table-service business has to manage tickets — which is why searching for "table ticket software" and "restaurant POS software" lands you in the same category either way.

100%
of sales lines on the record
5 min
typical end-of-day close
0
lost tickets
1
dashboard — till, kitchen, reports

What do you gain by going digital?

The first gain is trust: in software there are no "forgotten" order lines, no illegible handwriting and no unexplained gap in the till. The second is speed: nobody walks orders to the kitchen any more, so service gets faster with the same staff. The third — and in the long run the most valuable — is data: which product sells at which hour, how much each table brings in. The paper pad could never tell you any of that.

On paper, end of day meant a calculator and a knot in my stomach. Now I glance at the closing report and lock the door.
Owner of a single-site café in İzmir

Why does cloud-based matter?

Old-generation ticket software was installed on a single computer; when the computer died, the business's memory went with it. In a cloud-based system the data lives on the server and the devices are just screens: if a tablet breaks you connect a new one, and when you are away from the shop you watch your takings from your phone. And when the internet drops, a good system keeps working offline and syncs when the connection returns.

Dasvio POS brings ticket management together with table tracking, kitchen routing, bill splitting and the end-of-day report in one dashboard — it keeps selling even when the internet goes down, and setup takes about as long as scanning a QR code.

TicketsPOSGuide

See Dasvio in your restaurant.

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